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 Residential FAQ’s

When should I replace the windows in my home? Homeowners with windows over 25 years old should consider replacing them, both to gain the best energy efficiencies and to protect the house.  A home is an ideal candidate for a window replacement if its windows are sealed or painted shut or has drafts that come through the windows.
What causes condensation to form on windows ? Condensation occurs naturally on windows that are tightly sealed and it is the result of excessive humidity in the air. Water vapor forms into visible water droplets when humid air contacts a cooler surface.
How or where can I purchase ES impact resistant windows and doors? Fill out our contact form for a free quote or call us directly at 954-786-8525.
What happens if I have a problem that is covered by product warranty? Just contact us if you have any issues or problems that are covered under the product warranty. We will gladly assist with you the service and warranty process.
What makes impact resistant windows and doors so sturdy and resistant? Impact resistant windows and doors are a comprised of a very strong laminated glass that has been glazed with silicone to prevent it from shattering and a heavy duty frame. A strong binding resin called polyvinyl butyral or Sentry Guard Plus is layered in between two glass panes that are then bonded together. Attempted burglaries, debris traveling at a high speed, and other high velocity objects can possibly crack the glass but the interlayer keeps the window or door intact while preventing anything destructive from entering the home.
Does ES impact resistant windows and doors reduce noise pollution? Up to a 32% reduction in noise from airplanes, cars, trains, and other disturbances can be achieved with ES impact resistant windows and doors. However, the reduction in noise can be very subjective due to the way we hear. Similar to the way our eyes are sensitive to light after prolonged darkness, our ears become more sensitive to sounds and noises in a quiet environment. This simple fact means that some of the noise reduction provided may be “lost” over time due to the sensitivity of the ears. Window manufacturers can state that their windows reduce noises by 75% or by 25% and both statements would be accurate. Usually one percentage level is the instrumented and measured reduction and the other is simply perceived noise reduction. Perceived noise reduction can even be as high as 100% as it depends on the actual noise levels outside the home.
Dual pane windows sales people can state the windows stop the noise or they can say that they reduce noise levels by a percentage. It is often thought that the a high STC (sound transmission class) rating should fare better at quieting noises but STC ratings apply to only apply to speech. The OITC (outdoor-indoor transmission class) was developed to specifically address noise from automobiles, planes, trains, and other transportation. Usually, the higher an OITC rating means a higher reduction in interior noise levels.
What are egress requirements? Egress requirements may differ depending on where you live but there is a minimum opening size that particular windows have to meet. Get in touch with a local building code official to find out what the egress requirements in your area are. We would be glad to help you if you need assistance.
What is Low-E? Low-E is short for low emissivity. Low emissivity is an invisible metallic coating that is used to treat glass surfaces that reflects heat into or away from a home (depending on the climate). Windows can be made more energy efficient with a coating of Low-E.
What is the Solar Heat Gain Coefficient? The Solar Heat Gain Coefficient represents the ability of a window in the transmission of solar radiation. The SHGC is measured on a 0-1 scale with a 0 value indicating the prevention of solar energy transmission and a 1 value means the window allows all solar energy to pass through. High SHGC ratings can help to reduce energy costs in colder climates to keep heat in and a lower SHGC is desirable in colder climates to keep out the heat.
What do R-values and U-values represent?
R-value represents the heat resistance of a material and a higher R-values indicate a more resistance to heat. U-value indicates the amount of heat that is able to be transferred through a particular material. Lower U-values indicate better insulation.

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